KLS Marketing Group
KLS Marketing Group is a social marketing agency based in the greater Phoenix area. They help small businesses, real estate agents and interior designers leverage social marketing to stand out online.
The capabilities
Consulting, Brand Strategy, Brand Identity, Copywriting
The challenge
KLS Marketing Group has been operating for years with inconsistent language, disjointed visuals and a so-so client experience. Changes in social media prompted a restructuring and repositioning of services within the marketplace, so they approached LMC to help unify and elevate their brand to enhance their client experience and improve their marketing efforts.
The outcome
We started from the ground up by reviewing their client experience journey, language, visual assets, and even internal language for sharing about the company’s mission, vision and value. From there we worked with their team to develop a welcoming and cheerful brand, in-line with their goal to make social media fun!
We streamlined their client experience from the inside-out by developing consistent onboarding practices, common language, and visual assets. In addition to what happened behind the scenes, we helped them develop and launch numerous marketing campaigns in print and digital. To top it all off, we designed a simple one-page website to make working with them even easier.
Since implementing these changes, KLS has grown their client roster, revenue and even team!
